Vamsi Krishna K V, Founder and Director, TruVoice.ai – Conversational AI
- Vamsi is the founder and director of TruVoice.ai, which is a conversational AI platform.
- He is the founder and CEO of Julien Innovations India Pvt Ltd.
- Vamsi has expertise in strategy, analytics IT and business leadership.
Podcast
Overview
Conversational AI refers to artificial intelligence systems designed to engage in natural, human-like conversations. These systems use natural language processing and understanding to interact with users. In this episode of The Brand Called You, Vamsi Krishna K V shares interesting insights about Conversational AI, AI biases and the future of AI.
00:33- About Vamsi Krishna K V
- Vamsi is the founder and director of TruVoice.ai, which is a conversational AI platform.
- He is the founder and CEO of Julien Innovations India Pvt Ltd.
- Vamsi has expertise in strategy, analytics IT and business leadership.
03:16- What is conversational AI and what led to the founding of TruVoice.ai?
- Conversational AI is essentially a branch of natural language processing and speech technologies. It is where a human being will be able to talk to a bot
- Most of the conversational AI at that time had been hard-coded or developed for specific cases. There were many bottlenecks
- We thought there was an opportunity. We had the advantage of leapfrogging because we came late. We could adapt existing technology and knowledge.
14:51- Do you see any potential risks or drawbacks as conversational AI continues to advance?
- While working with banking customers, precision is paramount. Accuracy is crucial for a seamless customer experience.
- Unlike general-purpose generative AI models like GPT, our focus is on delivering reliable and exact information. This ensures that users can trust the information.
- Unlike free products where minor errors might be acceptable, any inaccuracies in our responses could have significant consequences for banking customers.
RESOURCES:
Learn more about Vamsi Krishna K V: LinkedIn
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Profile
- Vamsi is the founder and director of TruVoice.ai, which is a conversational AI platform.
- He is the founder and CEO of Julien Innovations India Pvt Ltd.
- Vamsi has expertise in strategy, analytics IT and business leadership.
