Mark C Crowley | Author, Lead From The Heart – Transformational Leadership For The 21st Century

Mark C Crowley | Author, Lead From The Heart – Transformational Leadership For The 21st Century

  • Mark spent 20 years with the FinTech industry.
  • He is an author of a book titled, “Lead From The Heart: Transformational Leadership For The 21st Century.”

Podcast

Overview

Leading from the heart is a powerful and compassionate approach to leadership that emphasises the deep connection between the leader and their team members. It goes beyond traditional leadership practices that focus solely on achieving goals and objectives. The transformational leadership empowers followers, fosters creativity, and promotes a sense of ownership and responsibility within the team. In this episode, we discuss the difference between transformational and traditional leadership and how the former wins over the latter. Tune in to gain valuable leadership insights.

[00:38] – About Mark C Crowley

  • Mark spent 20 years with the FinTech industry.
  • He is an author of a book titled, “Lead From The Heart: Transformational Leadership For The 21st Century.”

[06:15] – How would you define transformational leadership? How does it differ from traditional leadership?

  • Traditional leadership is based on a win-lose scenario. 
  • Transformational Leadership is about a win-win situation. 
  • If I’m going to work for you, it needs to be a fair exchange.
  • It needs to give me meaning and purpose, besides my basic needs for food, water and shelter.

[14:03] – How do transformational leaders foster a culture of trust and psychological safety?

  • The first thing is to focus on establishing trust. 
  • Asking people for feedback, and guidance is important. 
  • The next step is to make people feel safe. 
  • I don’t think that it’s an organisation, it’s the individual manager. 
  • We can work for the same company and have a manager that everybody loves and trusts with a manager that nobody trusts and they don’t have psychological safety.

[20:54] – Three lessons for the audience.

  • Trust your intuition and your heart. 
  • Never underestimate the impact of appreciating people. 
  • Get to know your people and their stories. 

RESOURCES:

You can connect with Mark C Crowley : LinkedIn 

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  • Mark spent 20 years with the FinTech industry.
  • He is an author of a book titled, “Lead From The Heart: Transformational Leadership For The 21st Century.”

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