V (Vishy) Viswanand, Senior Vice President, DAMAC Properties, UAE
- Vishy is the Senior Vice President of DAMAC Properties, UAE.
- He was earlier the deputy managing director of Max Life Insurance Company Limited.
Podcast
Overview
In this insightful episode, V. Viswanand, Senior Vice President at DAMAC Properties, UAE, shares transformative leadership lessons. From fostering customer-centric cultures to identifying high-potential leaders, his journey from insurance to real estate reveals the power of risk-taking, cross-cultural inclusion, and embedding purpose in strategy.
00:45- About V (Vishy) Viswanand
- Vishy is the Senior Vice President of DAMAC Properties, UAE.
- He was earlier the deputy managing director of Max Life Insurance Company Limited.
08:04- How important is customer experience for the long-term profitability of a business?
- Drives Profitability: Retention, repurchase, and referrals are critical for sustainable profitability.
- Transforms Intangibles: Quantifying customer experience makes it actionable and investor-focused.
- Creates a Competitive Edge: Benchmarking and leveraging opportunities unlock long-term business growth.
21:12- What would you say are three lessons from your own journey that you want a lot of our viewers and listeners to take away?
- Take Risks: The biggest risk is avoiding risk; dream big and act boldly.
- Inspect What You Expect: Pay obsessive attention to detail and make the invisible visible, especially in experiences.
- Show Genuine Care: People value how much you care over how much you know.
RESOURCES:
Learn more about V (Vishy) Viswanand: LinkedIn
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Profile
- Vishy is the Senior Vice President of DAMAC Properties, UAE.
- He was earlier the deputy managing director of Max Life Insurance Company Limited.