Vikram Lalvani | MD & CEO | Sterling Holiday Resorts Limited
- Vikram Lalvani is the Managing Director & Chief Executive Officer of Sterling Holiday Resorts Limited, a leading leisure hospitality brand in India.
- Vikram has over 26 years of incisive leadership experience in the Hospitality, Leisure and ITeS industries.
Podcast
Overview
A confessed movie enthusiast, Vikram loves to travel. He combines his passions with his job as he drives Sterling to make it the country’s leading leisure hospitality brand!
00:33- About Vikram Lalvani & his journey.
- Vikram Lalvani is the Managing Director & Chief Executive Officer of Sterling Holiday Resorts Limited, a leading leisure hospitality brand in India.
- Vikram has over 26 years of incisive leadership experience in the Hospitality, Leisure and ITeS industries.
- He is a strong business transformation leader, specialising in designing and executing turnaround strategies across several lines of business.
- Vikram has transformed the company’s business model for scalability and has made Sterling a profitable hospitality company.
01:45- About Sterling Holiday Resorts.
- Sterling Holiday Resorts Limited, a holiday lifestyle company, was incorporated in 1986.
- Sterling Holidays was expanded to 11 resorts by the year 1988.
- In 2010, the company changed its brand name from Sterling Resorts to Sterling Holidays.
- Today, the company has 35 resorts in 29 destinations and plans to add 17 more.
17:23- Qualities of a hotel leader.
- Patience: You need to be smiling even when you are shouted at.
- Multitasker: You may have to juggle many things to keep your customers and employees motivated.
- Be available 24/7: Even when you are asleep, ensure that service delivery to the customer is consistent when you are awake.
20:18- Three lessons
- It is critical to have integrity
- Deal with Patience and resilience to be able to look at where you will be in a few years from now rather than hope for everything to be available to you tomorrow.
- It is essential to carry one stream and people with you.
RESOURCES:
You can connect with Vikram Lalvani | on LinkedIn
Visit: https://www.sterlingholidays.com/
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Profile
- Vikram Lalvani is the Managing Director & Chief Executive Officer of Sterling Holiday Resorts Limited, a leading leisure hospitality brand in India.
- Vikram has over 26 years of incisive leadership experience in the Hospitality, Leisure and ITeS industries.
- He is a strong business transformation leader, specialising in designing and executing turnaround strategies across several lines of business.
- Vikram has transformed the company’s business model for scalability and has made Sterling a profitable hospitality company.
