Vikram Lalvani | MD & CEO | Sterling Holiday Resorts Limited

Vikram Lalvani | MD & CEO | Sterling Holiday Resorts Limited

  • Vikram Lalvani is the Managing Director & Chief Executive Officer of Sterling Holiday Resorts Limited, a leading leisure hospitality brand in India. 
  • Vikram has over 26 years of incisive leadership experience in the Hospitality, Leisure and ITeS industries. 

Podcast

Overview

A confessed movie enthusiast, Vikram loves to travel. He combines his passions with his job as he drives Sterling to make it the country’s leading leisure hospitality brand!

00:33- About Vikram Lalvani & his journey.

  • Vikram Lalvani is the Managing Director & Chief Executive Officer of Sterling Holiday Resorts Limited, a leading leisure hospitality brand in India. 
  • Vikram has over 26 years of incisive leadership experience in the Hospitality, Leisure and ITeS industries. 
  • He is a strong business transformation leader, specialising in designing and executing turnaround strategies across several lines of business.
  • Vikram has transformed the company’s business model for scalability and has made Sterling a profitable hospitality company.

01:45- About Sterling Holiday Resorts.

  • Sterling Holiday Resorts Limited, a holiday lifestyle company, was incorporated in 1986.
  • Sterling Holidays was expanded to 11 resorts by the year 1988. 
  • In 2010, the company changed its brand name from Sterling Resorts to Sterling Holidays.
  • Today, the company has 35 resorts in 29 destinations and plans to add 17 more.

17:23- Qualities of a hotel leader.

  • Patience: You need to be smiling even when you are shouted at.
  • Multitasker: You may have to juggle many things to keep your customers and employees motivated. 
  • Be available 24/7: Even when you are asleep, ensure that service delivery to the customer is consistent when you are awake. 

20:18- Three lessons

  • It is critical to have integrity
  • Deal with Patience and resilience to be able to look at where you will be in a few years from now rather than hope for everything to be available to you tomorrow. 
  • It is essential to carry one stream and people with you. 

RESOURCES:

You can connect with Vikram Lalvani | on LinkedIn

Visit: https://www.sterlingholidays.com/

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Profile

  • Vikram Lalvani is the Managing Director & Chief Executive Officer of Sterling Holiday Resorts Limited, a leading leisure hospitality brand in India. 
  • Vikram has over 26 years of incisive leadership experience in the Hospitality, Leisure and ITeS industries. 
  • He is a strong business transformation leader, specialising in designing and executing turnaround strategies across several lines of business.
  • Vikram has transformed the company’s business model for scalability and has made Sterling a profitable hospitality company.

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