From Dentist to Entrepreneur: Dr Michael Filosi’s Journey to Building Adelaide’s Largest Dental Practice

Join host Ashutosh Garg in this episode of The Brand Called You as he explores the entrepreneurial journey of Dr Michael Filosi, an entrepreneur, dentist, and self-confessed business nerd from Adelaide, Australia.

Discover how Dr Filosi transformed a rundown dental practice—where even possums had taken up residence in the walls—into Adelaide’s largest dental practice. He shares how he transitioned from clinician to business owner, built systems to support scalable operations, and successfully sold his business to a private equity firm.

In this insightful conversation, you’ll discover:

  • How to identify hidden potential in an underperforming business.

  • Why documenting processes and delegating responsibilities are essential for scalability.

  • How to create memorable patient experiences through initiatives such as Patient Appreciation Day and “Sparks.”

  • What Dr Filosi learned from entrepreneurial mistakes and team-building experiences.

  • What private equity firms look for when acquiring a dental practice.

  • How to prepare a business for sale years before the planned exit.

  • Why stepping away from a business can be emotionally challenging.

  • How to redefine success beyond financial performance and business achievements.