Roberto Hernandez, Consultant & Professor, Supply Chain, Logistics & Procurement, Keiser University
- Roberto Hernandez is the Consultant and Professor in Supply Chain, Logistics, and Procurement, at Keiser University
Podcast
Overview
In the complex world of supply chains, where goods traverse continents and customer expectations continue to rise, there is a guiding light that illuminates the path to success. Meet Roberto Hernandez, a seasoned consultant, and professor who holds the keys to unlocking the secrets of supply chain management. With a passion for logistics, a wealth of experience, and a dedication to excellence, Hernandez emerges as a beacon of knowledge in a rapidly changing landscape. Join us as we delve into his insights, navigating the turbulent waters of supply chains and discovering the strategies that can propel businesses to new heights.
00:48- About Roberto Hernandez
- Roberto Hernandez is the Consultant and Professor in Supply Chain, Logistics, and Procurement, at Keiser University
03:37- The key components of an effective supply chain
- Understanding the service you provide to both internal and external customers is crucial.
- In today’s world, companies must focus on delivering a seamless logistics experience. As Peter Drucker, the father of administration, stated in 1970, logistics is becoming as important as sales.
- Customers seek real-time experiences and expect their products to be delivered promptly.
- To meet these expectations, we need to connect our processes and prioritize delivering exceptional experiences.
13:07- Role of technology in transforming supply chain management
- There is concern that advanced language models like ChatGPT may make human workers obsolete.
- However, I believe that such tools will ultimately serve as aids in decision-making, utilizing the information they provide.
- Looking ahead, we may indeed witness an increase in robotic presence within supply chains over the next decade.
- Fully automated facilities like Rotterdam’s Container Terminal offer a glimpse of this future.
- Personally, I see this as an opportunity rather than a threat, as it presents a chance to leverage the advantages of automation in optimizing supply chain operations.
21:39- Important lessons for the audience
- Emphasize the importance of strategic thinking and thinking outside the box.
- Highlight the need to learn and leverage technology to connect the supply chain with customers.
- Stress the significance of a continuous supply chain operation, operating 24×7, 365 days a year.
- Emphasize the customer-centric approach and the understanding that customers are always present and should be prioritized.
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You can connect with Roberto Hernandez Acevedo | LinkedIn
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Profile
- Roberto Hernandez is the Consultant and Professor in Supply Chain, Logistics, and Procurement, at Keiser University
