Dr Isabella Allan, Negotiation Expert, Author, ‘Negotiating with EQ’
- Dr Allan is a corporate negotiator and mediator.
- She is also the author of the forthcoming book ‘Negotiating with EQ’.
Podcast
Overview
In a captivating conversation with Ashutosh Garg on The Brand Called You, Dr. Isabella Allan, a prominent negotiation expert and author of the forthcoming book ‘Negotiating with EQ’, sheds light on the pivotal role of emotional intelligence in negotiation. From debunking common misconceptions to unraveling the influence of bias and nonverbal cues, Dr. Allan offers invaluable insights into the art of negotiation.
[00:35] – About Dr Isabella Allan
- Dr Allan is a corporate negotiator and mediator.
- She is also the author of the forthcoming book ‘Negotiating with EQ’.
07:32- How does bias influence decision making in negotiations? And how can bias be mitigated?
- Bias in negotiations, including confirmation bias and like bias, can distort decision-making processes by reinforcing preconceived beliefs and personal affinities.
- Mitigating bias involves raising awareness of its presence, implementing structured decision-making techniques, and fostering inclusive environments conducive to diverse perspectives.
- Strategies such as seeking diverse viewpoints, challenging assumptions, and promoting open dialogue can help counteract bias and enhance the objectivity of negotiation outcomes.
12:54- How would you as a negotiator effectively read and respond to these nonverbal cues?
- Utilise resources like books to gain insights into reading nonverbal cues, especially micro expressions.
- Acknowledge the significance of micro expressions in facial recognition and their role in understanding universal emotions across different cultures.
- Enhance your skill set in reading nonverbal cues by actively practising and testing through online tools, focusing on elements such as eye contact, smiles, and voice variations.
RESOURCES:
Learn more about Dr. Isabella Allan: LinkedIn
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Profile
- Dr Allan is a corporate negotiator and mediator.
- She is also the author of the forthcoming book ‘Negotiating with EQ’.
