Ross Monaghan | Lecturer | Deakin University | Australia |
- Ross Monaghan is a former journalist, public affairs manager and CEO. He is now an awarding-winning communication academic at Deakin University in Melbourne.
- He started his working life as a reporter in regional Victoria before working in senior communication roles at BHP and Optus.
Podcast
Overview
In this episode of THE BRAND CALLED YOU, Ross talked about effective communication, different aspects of communication, artificial intelligence, misconceptions and the ethical issues.
00:41- About Ross Monaghan and his journey.
- Ross Monaghan is a former journalist, public affairs manager and CEO. He is now an awarding-winning communication academic at Deakin University in Melbourne.
- He started his working life as a reporter in regional Victoria before working in senior communication roles at BHP and Optus.
- He is a former CEO of the Australian Mobile Telecommunications Association.
- Now an academic at Deakin University, Ross teaches, researches, and consults in the fields of communication, social media, and emergency communication.
- He has worked with a range of commercial and government organisations including Victorian, NSW, and Queensland Government Departments, and the Australian Defence Force.
06:20- Challenges of communication.
- Listen twice as much as we talk.
- The mere transmission of a message is not communication. It is the sharing of meaning.
- Communication is when you understand and understand.
20:10- Ethical issues with AI
- Dependency will increase on technology and students may not make efforts to gain knowledge.
- Access and equity: Who is going to benefit from AI and how can they access the technology?
- AI is not neutral: AI-based decisions are susceptible to inaccuracies, discriminatory outcomes, and embedded or inserted bias.
- Surveillance practices for data gathering and privacy of court users.
- While AI is empowering a small section of people, it may also be increasing the divide between the haves and the have nots when it comes to the country that doesn’t have this technology.
25:05- Lessons from the conversation.
- Do not wait for someone to call you; make it happen.
- Listen; we got two ears and one mouth. Listen more than you speak
- Do things that help people.
RESOURCES:
You can connect with Ross Monaghan | on LinkedIn
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Profile
- Ross Monaghan is a former journalist, public affairs manager and CEO. He is now an awarding-winning communication academic at Deakin University in Melbourne.
- He started his working life as a reporter in regional Victoria before working in senior communication roles at BHP and Optus.
- He is a former CEO of the Australian Mobile Telecommunications Association.
- Now an academic at Deakin University, Ross teaches, researches, and consults in the fields of communication, social media, and emergency communication.
- He has worked with a range of commercial and government organisations including Victorian, NSW, and Queensland Government Departments, and the Australian Defence Force.
