Nikhil Nath, Founder & CEO, Knowcross

Knowcross is a leading global provider of hotel operations software. Its suite of products help hotels to improve staff productivity, guest service and maintenance.

“The only thing that you can be sure as an entrepreneur is the desire to build something new everyday”- Nikhil Nath

In this new episode of The Brand Called You, Ashutosh Garg engages in an inspiring dialogue with Nikhil Nath, Founder and CEO of KnowCross. Nikhil talks about starting his professional journey as a consultant to eventually becoming an entrepreneur. Having acquired education from some of the top universities in the world, such as, Delhi University, HEC Paris and MIT, he delves upon the extensive empire that he has built, the challenges he faced in the beginning, the changing needs of the hotel industry and what he is doing in his own capacity to make living in hotels a lot easier. Moreover, he tells us about his current experiments with AI and robotics with a special focus on the hospitality industry.

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Profile

NOVEMBER 2001 – PRESENT
FOUNDER & CEO, KNOWCROSS SOLUTIONS
Knowcross is a leading global provider of hotel operations software. Its suite of products help hotels to improve staff productivity, guest service and maintenance. Knowcross’ client base spans 35 countries and includes international brands like Marriott, Hyatt, Hilton, Rosewood, Anantara, Hoxton, Hard Rock Hotels, Nobu, Oberoi, Taj, as well as luxury independents like the Ritz Paris, Le Bristol Paris, Dolder Grand Zurich,  and the Mark New York. Knowcross has a team of 75 people across its offices in Washington DC, London, New Delhi, Singapore and Shanghai. Knowcross created the industry’s first ever mobile app for staff and was a pioneer of housekeeping optimization software. Nikhil is currently leading a team to launch the company’s next product..a first of its kind preventative maintenance system for hotels. Knowcross was the first investment of the Indian Angel Network, India’s largest angel investment fund. Nikhil bought out IAN investors in 2018, giving them a 7x return. Knowcross is currently raising a fresh round of capital to finance its growth.

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Language

English

Location

India

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