Abhaya Gupta | Co-Founder and CEO, Nestofix

Abhaya Gupta | Co-Founder and CEO, Nestofix

  • Abhaya is the co-founder and chief executive officer of Nestofix, a one-stop solution for all your home services. 
  • He started his career with Asian Paints.

Podcast

Overview

With a healthy startup environment in the country, a lot of entrepreneurs come up with new ideas every day. But what guarantees the success of an organization? Besides the uniqueness of the idea, and the problem they are solving, the clearly laid down process is critical. Founders should be able to communicate to their team the process they will follow to address the issue at hand. This ensures proper analysis of the service and the feedback helps in improving the processes overtime. In this episode, we discuss how Nestofix has found its market in tier 2 cities due to the detailed processes that the company employees follow.

[00:34] – About Abhaya Gupta

  • Abhaya is the co-founder and chief executive officer of Nestofix, a one-stop solution for all your home services. 
  • He started his career with Asian Paints.
  • He holds extensive experience in sales & distribution.

[05:35] – How do you ensure quality?

  • We have a dedicated team to touch base with service professionals.
  • From day one, we had decided that we would not be aggregators, we will be curators. 
  • As a policy, we hand-pick the service partners, be they blue-collar workers, plumbers, electricians, carpenters, home cleaners, or the big contractors who are construction contractors. 
  • We have a separate team for spotting and training them, that team takes care of them. 

[08:41] – Have you got very clearly defined standard operating procedures?

  • Nestofix is all about SOPs and processes. 
  • We had HRMS in place from day one. 
  • My experience with different corporates has helped me a lot to be one to get the same experience as our employees. 

RESOURCES:

You can connect with Abhaya Gupta –  LinkedIn 

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Profile

  • Abhaya is the co-founder and chief executive officer of Nestofix, a one-stop solution for all your home services. 
  • He started his career with Asian Paints.
  • He holds extensive experience in sales & distribution.

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