Rodrigo Llaguno, Group President, Unlimited Vacation Club & Amstar DMC, Apple Leisure

Rodrigo Llaguno, Group President, Unlimited Vacation Club & Amstar DMC, Apple Leisure

  • Rodrigo Llaguno is the Group President of Unlimited Vacation Club & Amstar DMC, Apple.

 

Podcast

Overview

It used to be the case that travelers booked their trip via a high street travel agent, a bureaucratic process involving lots of handwritten forms and documents requiring a signature. You could only check in at the airport, which meant you had to get there well in advance to avoid the queues. Your choice of destination was generally limited to major city hubs, with flights being far more expensive than they are today.

00:37- About Rodrigo Llaguno

  • Rodrigo Llaguno is the Group President of Unlimited Vacation Club & Amstar DMC, Apple.
  • Enthusiastic, accomplished, Harvard MBA, results-driven executive with experience in large and small companies in Latin America.
  • Extensive experience in general management roles where leadership, team management, and culture play an essential role.
  • Operational experience in PE-backed companies and in turnaround situations.
  • He is currently managing two hospitality businesses with a combined revenue of ~500M USD.
  • An avid marathon runner with a personal best of 2:54 (Chicago, 2018).

01:04- What did you do right in this journey to the top?

  • It is never a straight trajectory.
  • I assume some people have may have a very targeted vision but most of us wander through life.
  • Throughout life, I have realized, if you are willing to learn and work hard for your skills and adapt, you will end up on the top.

04:32- About Unlimited Vacation Club and Amstar DMC

  • The Unlimited Vacation Club®(UVC) is an exclusive loyalty club whose members enjoy guaranteed preferred rates and benefits at AMResorts properties in Mexico and the Caribbean (http://www.unlimitedvacationclub.com)
  • Amstar Destination Management Company (Amstar DMC) is dedicated to providing exceptional destination services and products to individuals, groups, corporations, tour operators, and meeting planners (http://www.amstardmc.com)

13:23- Travelers are seeking “experiences”. How are you handling these challenges?

  • The concept of experience has changed drastically.
  • There are two big trends:
  • Curated Experiences
  • Wellness

22:16- Three lessons

  • Leadership is a service and it starts with you.
  • Learning is basic and essential. Learn from everybody.
  • Learn to adapt and change throughout life.

RESOURCES:

You can connect with Rodrigo Llaguno | LinkedIn

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Profile

  • Rodrigo Llaguno is the Group President of Unlimited Vacation Club & Amstar DMC, Apple.
  • Enthusiastic, accomplished, Harvard MBA, results-driven executive with experience in large and small companies in Latin America.
  • Extensive experience in general management roles where leadership, team management, and culture play an essential role.
  • Operational experience in PE-backed companies and in turnaround situations.
  • He is currently managing two hospitality businesses with a combined revenue of ~500M USD.
  • An avid marathon runner with a personal best of 2:54 (Chicago, 2018).

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