Chris Chandler, President and CEO, Perativ; Cash Optimisation Experts

Chris Chandler, President and CEO, Perativ; Cash Optimisation Experts

  • Chris Chandler works as a President & Chief Executive Officer at Perativ.
  • He’s also a member of the YPO.

 

Podcast

Overview

A company’s lifeblood is cash. If the cash is managed well, your business expands and remains steady, but if it is improperly managed, the consequences could be disastrous. You may increase operational efficiency and reduce risk with proper cash forecasting and optimization.

In today’s episode of The Brand Called You, Chris Chandler talks about the importance of cash optimization. He also talks about various aspects of banking via ATM machines and how the pandemic has affected the system.

00:33 – About  Chris Chandler

  • Chris Chandler works as a President & Chief Executive Officer at Perativ.
  • He’s also a member of the YPO.

03:56- When you talk of optimization of cash, what are some of the challenges a lot of businesses face?

  • Their biggest challenge is that there are established best practices, which are both your friend, but in this case, they’re the enemy.
  •  It’s been several decades, where people have a very strict set of best practices. Today, those practices are at their limit.
  • And so banks are starting to outsource to someone else to do those exact same best practices, which is obviously just a mirage.
  • Like they’re obviously going to have the same limitations. The challenge is how to get bank executives to start.
  • Be willing to expand. And they’re thinking so narrowly today that banks are issuing RFPs for Cash Forecasting.
  • And the scorecards are so narrow, they don’t allow for any innovation or creativity.

11:09- I’d love to get your perspective on the economics of setting up an ATM.

  • It depends a little bit on the country. We actually spent a lot of time trying to establish an ATM business in India, back in 2010.
  • There’s a different structure to America, where they’re typically inside a bank branch that already exists.
  • Developed markets like India were on a gold rush for ATMs from 2010. Though recently, they’re probably overstretched.
  • As you put more and more ATMs, the number of transactions per ATM goes down. You’re seeing some of that in India.
  • In America, some banks are reducing ATMs, some are growing them. And all of them are looking for a way to lower their cost of ATM and cash distribution.

14:13- How has the pandemic impacted the business of ATMs and cash?

  • I think it’s different by country and different by how the country reacted.
  • There was a crash when COVID hit and America locked down.
  • America only locked down for six or eight weeks, and then they reopened and they chose to do direct stimulus to their citizens.
  • ATMs actually boomed, and so did the transaction volumes in the United States. And then they’ve been settling back down.
  • Some firms are having to deal with their budget based on that new big number.
  • It’s really changed patterns, it caused a huge gap in earnings for ATM companies.

RESOURCES:

You can connect with Chris Chandler – LinkedIn

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  • Chris Chandler works as a President & Chief Executive Officer at Perativ.
  • He’s also a member of the YPO.

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