Steve Monaghan, Executive Chairman, Human AI Pte Ltd
- Steve Monaghan is a highly respected banking and technology professional based in Tokyo, Japan.
- Steve began his career in the aviation industry before transitioning to technology and banking.
Podcast
Overview
Experienced banking and technology professional, Steve Monaghan, discusses his journey from aviation to banking, highlighting technology’s evolution across industries. As Executive Chairman of Human AI Private Limited, he focuses on accelerating economic dynamics. Steve explores AI’s role in scaling knowledge and enhancing customer experiences in banking, addressing ethical considerations. He emphasizes humility and grit in founders and shares insights on risk management. Steve envisions the future of FinTech in promoting financial inclusion and imparts valuable lessons for startup founders, emphasizing patience, focus, and adaptability.
[00:41] – About Steve Monaghan
- Steve Monaghan is a highly respected banking and technology professional based in Tokyo, Japan.
- Steve began his career in the aviation industry before transitioning to technology and banking.
- Steve is currently associated with Human AI Private Limited, a company focused on improving the economics of an economy by accelerating the velocity of money.
07:39- How do you see AI transforming customer experience?
- I see that people make emotional purchase choices, justify them logically afterwards, and complete the buy when it’s easy – what I call the ESC model of Experience, Simplicity and Ease.
- AI now customizes responses to each user, adapting uniquely whether you are 8 or 16. For once, older people have an advantage with AI because they know which questions to ask.
- If Steve Jobs made tech accessible by simplifying it with touchscreens, AI takes personalization even further by tailoring interactions to each individual. This shift enables highly customized customer experiences.
19:08- What would you say are three lessons for a startup founder?
- Temper your vision of the future with today’s reality. Stay grounded even as you hustle. Have patience laying the right foundation rather than rushing.
- Keep an equal focus on industry trends as your product. Tech moves quickly so you must continuously adapt. Don’t bridge gaps by cutting corners now and paying the price later.
- Construct things methodically with an eye on what’s important, not compromising quality to rush to market. Building the right way takes patience and perspective.
RESOURCES:
Learn more about Steve Monaghan: LinkedIn
Enjoyed this podcast?
If you learned new insights about AI, technology and investments, subscribe and share it with friends!
Love to give us 5 stars? ⭐⭐⭐⭐⭐ If you do, we’d love a review from you. Help us reach more people to keep them in the know as we talk to leaders, high achievers, and thought leaders from diverse backgrounds and nationalities. Excellence can come from anywhere; stay in the know, and hear from emergent high achievers and gurus.
Stay updated with what’s shaping the world today through the latest The Brand Called You Podcast episode. Follow us on iTunes, Spotify, and Anchor.fm.
You can find us at:
Website: www.tbcy.in
Instagram: http://bit.ly/3HO7N06
Facebook:http://bit.ly/3YzJOaD
Twitter: http://bit.ly/3wMBOXK
LinkedIn: https://www.linkedin.com/company/tbcy/
YouTube: http://bit.ly/3jmBqfq
Chingari: https://chingari.io/tbcypodcast
Josh: http://bit.ly/3WWP0nB
Thanks for listening!
Profile
- Steve Monaghan is a highly respected banking and technology professional based in Tokyo, Japan.
- Steve began his career in the aviation industry before transitioning to technology and banking.
- Steve is currently associated with Human AI Private Limited, a company focused on improving the economics of an economy by accelerating the velocity of money.
