Category Archives: Industry

Ken van ierlant, Managing Director & Digital Strategist at FutureXL

We are living in the digital age. Almost all our activities are digital. Many of us don’t even remember the last time we used a pen and paper.

Ron Kaufman, World’s leading educator for uplifting service performance and building service

Ron explains the process of uplifting service for the target audience by determining one’s curiosity to find out what they want.