Ramesh Cidambi, Chief Operating Officer, Dubai Duty Free

“We are a service to the passengers.”

The Brand Called You, welcomes Mr. Ramesh Cidambi on the show today. Mr. Cidambi is the Chief Operating Officer of the giant, Dubai Duty Free! It is the world’s largest airport retailer in a single location with revenues and excess of over 2 billion dollars! He is responsible for the retail as well as leisure business. And is a board member of The Dubai Retail Business Group. He practises Iyengar yoga and is highly self motivated. The quintessential retailer that he is, Ramesh throws light on the significant growth of Dubai Duty Free. He believes it is a result of increased efficiency, changes in the front office and enhanced work in the logistics and distribution sectors. Ramesh shares the core values of his business and believes that dealing fairly with everyone is extremely important for any business. He describes his leadership style as detail oriented. Ramesh believes that he likes to have insights on every project that his team carries out. And believes in helping his team in every possible way. Ramesh firmly advises that peace of mind is more important than any title. He is a believer in doing his best and promotes the same! 

Ramesh Cidambi, Chief Operating Officer, Dubai Duty Free


Ramesh Cidambi is the Chief Operating Officer of Dubai Duty-Free and is responsible for all aspects of the company’s operation and reporting to the Executive Vice Chairman & CEO. His responsibilities include both the retail and leisure business of Dubai Duty-Free. Prior to his promotion to his current role, Ramesh has held a variety of senior positions in the company with responsibility for areas such as Information Technology, Logistics, retail development in both Dubai Airports and the Dubai Duty-Free Leisure business through the Jumeirah Creekside Hotel and Irish Village Bar and Restaurant (in three locations). 

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